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Frequently Asked Questions

Here are the answers to the questions most frequently asked by our visitors:

Do you take insurance?

Yes, I am in Medicare and am credentialing with private healthcare insurance plans, but, my intention is to only bill plans rarely and when I believe the plan offers a truly compelling service I believe will benefit my patients. Otherwise, my care services track the executive health model where comprehensive annual and follow-up diagnostic routine exams, not restricted by plan requirements or terms, provide all of the preventative and life-style and longevity supporting care (including diagnosis and treatment as needed) required to achieve improved healthcare outcomes and experiences. So healthcare insurance plans do not dictate or control my care model, but, I can utilize them if/when needed and helpful. 

Can I submit my cash fees to my healthcare insurance plan for reimbursement?

No, all of my cash services are designed to be 100% outside of all healthcare plan coverages, exceeding what plans cover. Services fees are however designed to qualify as “medical expenses” such that you may use HSA/HRA/FSA/MSA funds for payment—check with your tax expert on HSA funding, and with you plan administrator on HRA/FSA/MSA funding.

Why do patients invest in this style of high-connection care, if healthcare insurance plans are supposed to cover medically necessary healthcare?

Great question. First, US healthcare insurance is riddled with coverage gaps and unpredictable out-of-pocket expenses, so, one care argue that US healthcare is already a cash system—but the costs are unpredictable and tend to dissuade patients from effective prevention, to await medical necessity to justify intervention. That’s a bad recipe for optimizing healthcare outcomes. Second, the executive heath care model of annual/monthly transparent subscription healthcare costs is designed, by contrast, to avoid surprise gaps and costs but instead to implement a constant and predictable cost for far more effective prevention and care. Third, this mode is over 100 years old and has been used for decades to effectively extend the healthcare and lifespan of important people—I want anyone willing to invest in this to receive that same effective care. And finally, given the US system gaps and costs, its really expensive on multiple levels to be sick in the US, so, investing in a proven care model that optimizes probable health outcomes should, over time, pay off with a combination of time savings plus improved healthcare outcomes probabilities. So, these are the reasons that this care model is routinely invested in by important people whose lives are considered valuable. I happen to think everyone who wants this should have this available to them.

You implement a wide array of diagnostic tools and potential treatment options, do my private subscription fees cover all those tools and treatments?

No, your subscription fees 100% cover my ongoing availability to provide you those comprehensive routine diagnostic exams and communications. Any diagnostic tools and treatments we elect to implement are either covered by your healthcare insurance plans or constitute out-of-pocket costs. I work with patients toward plan reimbursement when possible, and, ensure patients understand anticipated costs before we implement diagnostic tools and treatments I believe will maximize patient health outcomes. 

What ages do you see?

I see adult patients only, 18+. The majority of my patients are 40s-60s, but I have patients from 20s-70s.

How many patients do you accept?

I am limiting Uplift Concierge to no more than 300 patients in order to give them the personalized attention and quality of care they deserve. 

What level of communication can I expect? 

Uplift Concierge has a patient portal, a dedicated encrypted cell line for calls and texts, and an encrypted email. I will answer any message I see as soon as I am able. This includes days, evenings, weekends, and holidays. Text is recommended for urgent issues. 

How long do patients wait for an appointment?

Established patients are usually booked in advance for their regular follow ups. Anything needed last minute or urgently is often handled with a phone call so that it can be addressed with little to no wait for an appointment at all. In-office appointments are usually done on Mondays, Wednesdays, and Fridays at this time. 

Is telehealth an option?

Yes. Currently, Florida and Federal law does allow for very generous use of telehealth at the moment, although certain allowances may be temporary. I am hopeful that the changes made during the pandemic will become permanent. 

How is my protected health information (PHI) used, and can it be shared?

For a copy of our HIPPA/Privacy Policies, please click here.

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