Frequently Asked Questions
Here are the answers to the questions most frequently asked by our visitors:
Do you take insurance?
I do not take insurance for visits or IV therapies. Insurance can often be used for some medications and labs; however, I cannot guarantee this. I am able to offer exceptional care by working outside the insurance based model used by most traditional offices. This allows me to optimize your health, and not just treat disease.
Do you take HSA/FSA?
Yes, we do! Services fees are designed to qualify as “medical expenses” such that you may use HSA/HRA/FSA/MSA funds for payment—check with your tax expert on HSA funding, and with you plan administrator on HRA/FSA/MSA funding.
How often must I be seen?
Establishing as a patient takes two back-to-back visits. This gives us a chance to get to know you and order the most appropriate labs at your first visit, then we review labs thoroughly and come up with a treatment plan together at the second visit. After this, follow ups vary depending on the patient's individual needs. The follow up schedule must be adhered to, or refills may not be given.
How often will I need labs?
You will be expected to have labs done before your regularly scheduled follow ups. This is to monitor your health and medications, especially for management of hormones.
What ages do you see?
I see adult patients only, 18+. The majority of my patients are 40s-60s, but I have patients from 20s-70s.
How many patients do you accept?
I am limiting Uplift Concierge to no more than 300 patients in order to give them the personalized attention and quality of care they deserve.
What level of communication can I expect?
Uplift Concierge has a patient portal, a dedicated encrypted cell line for calls and texts, and an encrypted email. I will answer any message I see as soon as I am able. This includes days, evenings, weekends, and holidays. Text is recommended for urgent issues.
How long do patients wait for an appointment?
Established patients are usually booked in advance for their regular follow ups. Anything needed last minute or urgently is often handled with a phone call so that it can be addressed with little to no wait for an appointment at all. In-office appointments are usually done on Mondays and Wednesdays at this time.
Do you make house calls?
I do not make house calls at this time, however office calls in the Uptown Tampa area are occasionally made in certain circumstances.
Is telehealth an option?
Yes. Currently, Florida and Federal law does allow for generous use of telehealth at the moment, although certain allowances are still temporary and related to the pandemic. I do strongly prefer to see my in-state patients in-person for at least one of their first 2 visits. Out-of-state patients must be seen in-person at one of their first two visits, and once yearly.